Guild Wars 2 Status Updates

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Guild Wars 2 Status Updates

Mesajde Tudy » 01 Sep 2012, 09:45

În sfărșit au început să le pună pe wiki: http://wiki.guildwars2.com/wiki/Game_status_updates

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Game status updates

This is the current status of the most important issues we're tracking with Guild Wars 2 live service. (This page is updated by ArenaNet staff and protected against non-admin editing.)

Friday, August 31, 2012

Account Security
Protect your account! We've seen hackers systematically scan email addresses and passwords harvested from other games, web sites, and trojans to see if they match Guild Wars 2 accounts. We've taken steps to protect our players from this, but we need your help too. Make sure that you use a strong, unique password for Guild Wars 2 that you've never used anywhere else. For best security, use a unique email address too, and see our blog post for more tips.
Email authentication
We now have email authentication enabled for all players who have validated their email addresses. This feature sends an email whenever it detects a login attempt to your account from a location you haven't played from before, asking you to allow or deny the login.
We've learned of an incompatibility between email authentication and older versions of Internet Explorer. We're working on a fix, which we expect to deploy tomorrow.
If you're not receiving account verification emails or account authentication emails, please check your junk/spam folders, and add [email protected] to your safe senders list.
Parties, guilds, etc.
We've made significant fixes to parties and guilds. However, you may still see intermittent outages. These outages cause symptoms such as party members not appearing on the map, party members not staying in the same overflow servers as they travel between maps, and guild invites not working.
Trading Post
Yesterday we opened the Trading Post for a random, rotating 50% of users. After gathering data from yesterday's tests, we applied a number of fixes and performance improvements, and are preparing a larger-scale test today.
Tournament Rewards
We believe we've addressed the problem with tournament chests not appearing. Let us know if you still see any issues with this.
World v. World
We're aware the world v. world matches have not been resetting properly. We're preparing an update to fix this. Once the issue is fixed, we'll start running 24-hour matches to balance servers.
Worlds
We added three new worlds in Europe yesterday, three new worlds in America today, and increased the population limits on all worlds.
Overflow
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. If you want to play with a friend, but you're not on the same overflow servers, you can form a party together, then right-click on your friend's portrait in the party list and click "join".
We expect the use of overflow servers to naturally subside as players spread out more through the world.
Botting
We suspended accounts of 750 players running bots. We're ramping up and will soon apply permanent bans for cases of substantial botting.
Exploits
If you discover an exploit in the game, do not exploit it or publicize it, but instead please notify us immediately at this new email address: exploits (at) arena (dot) net.
Forums
Our most important priority at the moment is to ensure that the game runs stably and flawlessly. So as to not create additional demand on our infrastructure and on our programming team, we made the decision not to open the forums until the initial mass influx of players has calmed down a bit.
Wiki
We increased wiki server capacity to address issues users are seeing. We plan to start posting these updates to the wiki, as long as the wiki can handle the traffic.
Next software updates
We're making non-disruptive changes throughout the day. We'll publish the next back-end server update tonight at midnight Seattle time. The game may be unavailable for approximately 20-60 minutes while we perform this update.
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Re: Guild Wars 2 Status Updates

Mesajde Life Snatcher » 01 Sep 2012, 22:46

Primul joc in care vad niste fixuri "reale" :) Si cum spuneam mai demult, eram sigur ca nu or sa lase gold sellers/bots :)
Use search before acting stupid ...
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Re: Guild Wars 2 Status Updates

Mesajde Tudy » 02 Sep 2012, 10:52

Citat:
Saturday, September 1, 2012

Account Security
Read this! If you don't want your account hacked, don't use the same email address and password for Guild Wars 2 that you've used for another game or web site. Hackers have big lists of email addresses and passwords that they've harvested from malware and from security vulnerabilities in other games and web sites, and they're systematically testing Guild Wars 2 looking for matching accounts.
We're doing everything we can to protect you. But to protect you in this case, we have to start with, "the hacker knows this person's account name and password; now how do we keep him from stealing the account?" That's hard to protect against. Don't let it get to that point. Please immediately change your password to a new, strong, unique password that you've never used anywhere else.
Hacked Accounts
Our customer support team is prioritizing tickets from customers with hacked accounts or who are otherwise blocked from logging into the game. If your account was hacked, please follow these instructions for submitting a ticket, to make sure that your ticket is correctly prioritized and to make sure you're submitting all the information we need to restore your access.
For hacked accounts, expect a response within 72 hours. As of this writing we're working on tickets submitted August 30. If you submitted a hacked account ticket on August 29 or earlier, and haven't received a response yet, your ticket may not be correctly prioritized. In that case, please submit a new ticket using the above instructions, and in the title write, "Hacked Account - Ticket submitted August 2x - Ticket number xxxxxx-xxxxxx" (fill in the date and ticket number), and we will prioritize your existing (August 29 or earlier) ticket.
Reset Password
We're leaving the "reset password" feature disabled for now. If you forgot your password, please contact the customer support team.
We're leaving this disabled for now because we believe that a significant number of customers are unaware that hackers have the passwords for their email accounts. If we enable "reset password", a hacker who can get into an email account can use that access to get into the associated Guild Wars 2 game account.
Email Authentication
Email authentication is a feature we use to prevent hackers from gaining access to an account even if they know the account name and password.
We suffered an outage of email authentication mails today, preventing players from authorizing logins from new locations. This is now resolved.
When you receive an email authentication message, or any other email from [email protected], do not mark the email as spam! If you do, your email provider may prevent you from seeing any future email authentication messages.
Parties, Guilds, etc.
We've made significant fixes to parties and guilds. However, you may still see intermittent outages. These outages cause symptoms such as party members not appearing on the map, party members not staying in the same overflow servers as they travel between maps, party members not joining dungeons together, and guild invites not working.
Trading Post
We're periodically opening the Trading Post for testing. This morning it was open to all players for six hours. As of this writing, the Trading Post is offline so we can apply further bug fixes and performance improvements.
This morning during testing, some users purchased items and didn't immediately receive them, or sold items and didn't immediately receive the gold. We do have record of these transactions and are working on completing them. Check the "pick up" tab on your commerce panel to see if your transaction has completed.
PvP Tournaments
PvP tournaments were temporarily disabled today. We have now restored them.
World v. World
World v. World matches are now updating daily. We're running 24-hour matches to balance servers.
Worlds
We added three new worlds in Europe on Thursday, and three new worlds in America on Friday, and increased the population limits on all worlds.
Overflow
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. If you want to play with a friend, but you're not on the same overflow servers, you can form a party together, then right-click on your friend's portrait in the party list and click "join".
We expect the use of overflow servers to naturally subside as players spread out more through the world.
Botting and exploits
It is our policy to permanently ban accounts engaged in botting and exploits, and we're ramping up to do that.
If you discover an exploit in the game, do not exploit it or publicize it, but instead please notify us immediately at this new email address: exploits (at) arena (dot) net. (This email address is for notifying us of emergency exploits. We cannot respond individually to questions sent to this address.)
Forums
Our most important priority at the moment is to ensure that the game runs stably and flawlessly. So as to not create additional demand on our infrastructure and on our programming team, we made the decision not to open the forums until the initial mass influx of players has calmed down a bit.
Next software updates
We're making non-disruptive changes throughout the day. We'll publish the next back-end server update tonight at midnight Seattle time. The game may be unavailable for approximately 20-60 minutes while we perform this update.
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Re: Guild Wars 2 Status Updates

Mesajde Tze » 03 Sep 2012, 06:07

Citat:
Sunday, September 2, 2012

Account Security & Hacked Accounts
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts.
To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
We're prioritizing hacked accounts and other blocking login issues over other types of customer support requests. If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions.
As of this writing we have completed all prioritized support tickets for hacked accounts and other blocking login issues submitted prior to Friday, August 31. If you have an older ticket that has not been completed, that means it's not correctly prioritized. Submit a new ticket using the above instructions, and in the title write, "Hacked Account - Ticket submitted August xx - Ticket number xxxxxx-xxxxxx" (fill in the date and ticket number of your existing ticket), and we will prioritize your existing ticket.
Over the past three days we've received approximately 8,500 new support tickets related to hacked accounts and other blocking login issues, and we've resolved issues to get approximately 9,500 players back into the game (most from tickets submitted prior to Friday, August 31). We're aggressively ramping up our customer support team, with 28 new support representatives starting today and more coming online in the next few days, to provide the fast response times our customers expect.
Scanning Accounts & Email Spam
Yesterday, three malicious users each changed the account names of their own Guild Wars 2 accounts thousands of times, scanning through lists of email addresses stolen from other games and web sites, presumably to determine which email addresses were available (not already used for a Guild Wars 2 account) and which were taken. It obviously shouldn't be possible to change your own account name so frequently. We temporarily disabled account name changes and have now restored but limited them to prevent this.
To the thousands of people who received emails stating, "the email address for your Guild Wars account has been changed," and are not even our customers, we sincerely apologize for the spam. Please be aware that your email address is on a list of account credentials that hackers have apparently stolen from other games and web sites and are systematically scanning.
To Guild Wars 2 customers whose email addresses are being tested by hackers but not stolen, thank you for protecting your account by choosing a new, unique password for Guild Wars 2. Even though your unique password should protect you, we think you deserve to know if hackers have your email address on their list of credentials stolen from other games and web sites, so we'll send you periodic notifications when we see hackers testing your account.
Reset Password
We're leaving "reset password" disabled for now. Please contact customer support if you forgot your password.
We believe hackers also have lists of compromised credentials for email accounts, and we don't want to allow them to login to a compromised email account and then use "reset password" to steal the associated Guild Wars 2 game account.
Email Authentication
Once you validate your account email address, we help protect you from attempted account hacking (even if the hacker guesses your password) by sending you an email every time you attempt to login from a new location, asking you to approve or deny the login attempt.
Because you have to first validate your account email address by clicking on a link in email in order to enable this feature, you should be able to receive email messages from us. If you don't see email authentication messages, check your spam/junk folder. Be sure not to flag an email authentication message as spam; if you do, your email provider may prevent all future email authentication messages from reaching you.
If email authentication is preventing you from logging in, contact our customer support team following these instructions and we'll disable it for your account.
PvP Tournaments, World Transfers, Character Creation/Deletion
We experienced multiple outages of PvP tournaments, world transfers, and character creation/deletion today, and ongoing issues with PvP tournament rewards. We're working to address these problems.
Parties & Guilds
We've made significant improvements today to capacity constraints that have caused issues with parties and guilds. However, players will still notice some intermittent issues with party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working.
Trading Post
We're still working on expanding the Trading Post's capacity to handle the huge volume of requested trades. We had the Trading Post down for maintenance earlier today but currently it's online and available to all players. We're still working on some issues, in particular buy and sell commands sometimes appearing to hang although they actually succeeded. We know the Trading Post is a big part of the game and we're working around-the-clock to restore full functionality to all players.
Storyline Steps
Players have reported blocking issues with certain storyline steps. We're preparing fixes for "Stealing Secrets", "A Grisly Shipment", and "The Battle for Fort Trinity", hopefully for tonight's update, and are investigating issues with other storyline steps.
Worlds & Overflow
We created three new worlds in each data center this week, and are periodically increasing the capacities of existing worlds as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Exploits
As promised by lead producer Chris Whiteside, this afternoon (72 hours after the bans) we removed the account bans from those customers who were involved in the karma weapons exploit and who correctly submitted appeals agreeing to delete the items. Anyone who remains banned, follow the instructions in the linked post and we'll get you back in the game quickly.
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
GM Actions
Here's a summary of recent GM actions to police the game. In the past 24 hours we permanently banned 292 accounts for RMT-related botting and spamming, and suspended 23 accounts for using very offensive language or names.
Forums
Our most important priority at the moment is to ensure that the game runs stably and flawlessly. So as to not create additional demand on our infrastructure and on our programming team, we made the decision not to open the forums until the initial mass influx of players has calmed down a bit.
Next software updates
We're making non-disruptive changes throughout the day. We'll publish the next back-end server update tonight at midnight Seattle time. The game may be unavailable for approximately 20-60 minutes while we perform this update.
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Re: Guild Wars 2 Status Updates

Mesajde Tze » 04 Sep 2012, 04:48

Citat:
Monday, September 3, 2012

Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts.
To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
Today a Guild Wars related fan site announced that its account database has been breached. That's important but just one of many apparent breaches of other games and web sites that hackers have been collecting email addresses and passwords from. Protect yourself by using a unique password for each game and web site account you care about, and especially be sure to use a unique password for your Guild Wars 2 account.
Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests. If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions.
We have now completed prioritized requests submitted prior to Saturday, September 1. If you have an older ticket that has not been completed, that means it's not correctly prioritized. Submit a new ticket using the above instructions, and in the title write, "Hacked Account - Ticket submitted August xx - Ticket number xxxxxx-xxxxxx" (fill in the date and ticket number of your existing ticket), and we will prioritize your existing ticket.
In the past 24 hours we helped 2,574 players with hacked accounts and 2,867 players with other blocking login issues get back into the game.
Email Authentication
Once you validate your account email address, we help protect you from attempted account hacking (even if the hacker guesses your password) by sending you an email every time you attempt to login from a new location, asking you to approve or deny the login attempt. Keep in mind, if you receive an email asking you to approve or deny a login attempt and you didn't make that login attempt, that means a hacker knows your password. Change your password immediately.
Be sure not to flag an email authentication message as spam; if you do, your email provider may prevent future email authentication messages from reaching you.
If email authentication is preventing you from logging in, contact our customer support team following these instructions and we'll disable it for your account.
Reset Password
We will leave "reset password" disabled until further notice. We don't want to allow hackers who compromise an email account to use that email account to steal the associated Guild Wars 2 game account. If you forget your password, please contact customer support.
Network Connectivity Issues
We experienced network connectivity issues today between our North American and European data centers, which caused intermittent errors with login, character creation and deletion, and guild manipulation. These issues should now be resolved.
Parties & Guilds
We've made progress but still have capacity constraints causing issues with party and guild functionality, including symptoms such as party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working. We're working on a fix and will provide a further update tomorrow.
PvP Tournament Rewards
PvP tournament rewards are currently not functioning properly. We're working on a fix and will provide a further update tomorrow.
Trading Post
We've been expanding the Trading Post's capacity to handle the huge volume of requested trades. After our test yesterday, we've been working to resolve some issues reported by players. We expect to have the Trading Post online for all players this evening.
Storyline Steps
In last night's update we fixed blocking issues with the storyline steps "Stealing Secrets" and "A Grisly Shipment". We're preparing to fix issues with "The Battle for Fort Trinity" and "Shell Shock" for tonight's update.
Monday, September 3, 2012Seattle time. The game may be unavailable for approximately 20-60 minutes while we perform this update.
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Re: Guild Wars 2 Status Updates

Mesajde Tze » 05 Sep 2012, 08:43

Citat:
5 September 2012

Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts. To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests. If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions.
We have now completed prioritized requests submitted prior to Sunday, September 2. If you have an older ticket for a hacked account or blocking login issue that has not been completed, that means it's not correctly prioritized. Submit a new ticket using the above instructions, and in the title write, "Blocking Login - Ticket submitted <date> - Ticket number xxxxxx-xxxxxx" (fill in the date and ticket number of your existing ticket), and we will prioritize your existing ticket.
Email Authentication
Once you validate your account email address, we help protect you from attempted account hacking (even if the hacker guesses your password) by sending you an email every time you attempt to login from a new location, asking you to approve or deny the login attempt. Keep in mind, if you receive an email asking you to approve or deny a login attempt and you didn't make that login attempt, that means a hacker knows your password. Change your password immediately.
Be sure not to flag an email authentication message as spam; if you do, your email provider may prevent future email authentication messages from reaching you.
If email authentication is preventing you from logging in, contact our customer support team following these instructions and we'll disable it for your account.
Trading Post
We've addressed capacity constraints, and the Trading Post is now available for all users!
Gem Purchases
Some customers who purchased gems experienced a delay in delivery of those gems to their account. This issue has now been fixed and all gems have been delivered.
Parties & Guilds
We're working on capacity constraints causing issues with parties and guild functionality, including symptoms such as party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working. We will deploy a software update tonight and another tomorrow night that will improve these issues.
PvP Tournament rewards
We're still working on the issue with missing PvP tournament rewards.
World v. World event rewards
We're temporarily disabling rewards on Dolyak caravan escort events in World v. World while we work on rebalancing them.
Storyline steps
In last night's software update we fixed issues with the storyline steps "The Battle for Fort Trinity" and "Shell Shock".
Item descriptions
In tonight's software update we'll fix issues with item tooltips and chat links. Tooltips will now properly show names of item upgrades. Chat links will now properly show names of transmuted items, weapon/armor suffixes in names, and quantities of stackable items.
Forums
This afternoon we brought the official support forums online for testing. We'll roll out additional forums in the coming days.
Reporting exploits
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
Worlds & Overflow
We're increasing world capacity as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Next software updates
We're making non-disruptive changes throughout the day. We'll publish the next software update tonight at midnight Seattle time. We'll perform a significant update tomorrow night at midnight Seattle time, during which the game will be unavailable for approximately 60 minutes.
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Re: Guild Wars 2 Status Updates

Mesajde Tudy » 06 Sep 2012, 09:41

Citat:
02:39, 6 September 2012 (UTC)
Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts. To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests.
Hacked accounts - If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions. We're resolving prioritized hacked account tickets within 72 hours. If you have an older hacked account ticket that has not been resolved, it may not be properly prioritized, or the ticket may not contain enough information for us to address it quickly. Please update your existing ticket, clearly state that this is a hacked account ticket, and provide as much information as possible, including your account email address, your account display name or character names, and your 25-digit Guild Wars 2 serial code.
Email authentication - We will soon provide a secure method on our web site for customers who are having trouble with email authentication to disable it for their accounts. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Password resets - We will soon provide a secure method on our web site for customers who have lost their passwords or whose passwords aren't working to reset their passwords. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Support forums - The official support forums are now online, and we have a new forum for players helping other players.
Trading Post
The Trading Post is now available to all players. Items and gold deliveries that have been delayed should arrive soon. Please check your "pick up" tab.
Parties & Guilds
We're working on capacity constraints causing issues with parties and guild functionality, including symptoms such as party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working. We deployed fixes in last night's update and will deploy additional fixes in tonight's update.
Note that guild upgrades and guild influence are world-specific. If you move your account to a new world, you'll see the upgrades and influence that your guild has on that new world, not the upgrades and influence you previously saw on the old world.
PvP Tournament rewards
We're still working on the issue with missing PvP tournament rewards.
World v. World event rewards
Event rewards for Dolyak caravan escort events in World v. World will be disabled until further notice.
Storyline steps
In tonight's software update we will fix issues with the storyline steps "Fury of the Dead", "Grisly Shipment", and "In The Ruins".
Downed mode camera
In tonight's software update we will improve the downed mode camera to maintain a more consistent distance taking race into account.
Reporting exploits
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
Worlds & Overflow
We're increasing world capacity as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Next software updates
We'll perform a significant update tonight at midnight Seattle time, during which the game will be unavailable for approximately one hour.
We'll perform maintenance on the Guild Wars 2 wiki tomorrow night, during which time the wiki will be unavailable for approximately one hour.
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Re: Guild Wars 2 Status Updates

Mesajde dem0 » 06 Sep 2012, 20:17

Downed mode camera
In tonight's software update we will improve the downed mode camera to maintain a more consistent distance taking race into account.

remove that downed crap please :)
Do not argue with an idiot. He will drag you down to his level and beat you with experience.
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Re: Guild Wars 2 Status Updates

Mesajde Ronah » 06 Sep 2012, 21:15

dem0 scrie:
remove that downed crap please :)


nah, better keep it as it is :)
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Re: Guild Wars 2 Status Updates

Mesajde cosmin » 07 Sep 2012, 10:41

Ronah scrie:
dem0 scrie:
remove that downed crap please :)


nah, better keep it as it is :)


better make downed state longer so we can res more often :)
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Re: Guild Wars 2 Status Updates

Mesajde Tudy » 08 Sep 2012, 10:04

http://wiki.guildwars2.com/wiki/Game_status_updates
Citat:
05:36, 8 September 2012 (UTC)

Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts. To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
When accounts are hacked and then used for botting or spamming ads for gold sales, we ban the accounts until we can return them to their rightful owner. If you login and see the message, "this account has been permanently banned for a violation of the User Agreement," and if you're not a gold seller, it's likely that your account was hacked. Please contact customer support using the instructions below.
If you see email authentication messages in your inbox asking you to approve a login that you didn't initiate and from someplace you don't recognize, that's a sign that a hacker knows your account name and password, and is only being prevented by the email authentication feature from accessing your account. You should immediately change your password to a new, unique password that you've never used anywhere else.
You can find more tips for keeping your Guild Wars 2 account secure in this article.
Customer Support
Our customer support team is still prioritizing hacked accounts and other blocking login issues over other types of support requests.
Hacked accounts - If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions. Clearly state that it is a hacked account, and provide as much information as possible, including your account email address, your account display name or character names, and your 25-digit Guild Wars 2 serial code.
Email authentication - Email authentication allows you to approve or deny each login attempt from a new location, which can help protect your account even in the event a hacker discovers your password. However, some customers are finding email authentication messages are being filtered by their email provider or are otherwise having difficulty receiving these messages. You can now turn off email authentication by following these instructions. If you turn it off, be especially sure to use a unique password for Guild Wars 2 that you've never used anywhere else.
Password resets - If you've lost your password, you can now reset it by following these instructions.
Last Night's Update
Fixed the issue with parties not staying together as they travel into dungeons.
Fixed issues with the storyline steps "A Light in the Darkness," "Estate of Decay," "Explosive Intellect," "Rumors of Trouble," "The Lost Chieftain's Return," and "Tribunes in Effigy."
Added an option to stop queueing for your home world, for players who want to remain on an overflow server indefinitely without being asked.
Today's Back-End Work
Fixed PvP tournament rewards.
Tonight's Update
Will add the ability to report in-game mail.
Will reset monthly achievements for players who have been stuck at 100%, to help those whose achievements didn't reset correctly on September 1. (Note that daily achievements reset each day at 00:00 GMT and monthly achievements reset on the first of each month at 00:00 GMT.)
Will include fixes for various blocked events and skill challenges.
Reporting exploits
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
Worlds & Overflow
We're increasing world capacity as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Next software updates
The next software update will be tonight at midnight Seattle time. We don't expect significant downtime; however players may experience some connectivity issues at this time.
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Re: Guild Wars 2 Status Updates

Mesajde Warden » 21 Sep 2012, 10:18

Free World Transfers: Limited to Once Every 24 Hours
https://forum-en.guildwars2.com/forum/i ... y-24-Hours
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Re: Guild Wars 2 Status Updates

Mesajde Sparks » 25 Sep 2012, 11:01

https://forum-en.guildwars2.com/forum/i ... -25th-2012
Citat:
General
• Fixes to LOD on numerous objects in the world.
• Fixes to maps to prevent players from moving outside of the playable area.
• Fixed a bug that made pet footsteps excessively loud, especially in water.
• Fixed a bug with assists not working in keg brawl.
• Fixed numerous blocked events.
• Updated text and functionality when purchasing bank slots.
• Fixed loud sounds on portals to the Underworld in Godslost Swamp.
• Fixed several bugs that were preventing some skill challenges from resetting properly.
• All recipe items are now account bound. Many were previously soulbound.
• Updated Superior Rune of the Ogre Rock Dog so that it doesn’t summon when the player is underwater.
• Updated Sigil of Demon Summoning so that it doesn’t summon when the player is underwater.
• Summoned rock dogs and fleshreavers die when they enter water.
• Removed the lone 1 copper from city map completion rewards.
• Removed Mystic Forge recipes that were being used to reduce surplus supplies.
• Enemies in tutorial areas will no long drop loot. Instead, an award of 72 copper has been added to the rewards for completing the tutorial. This is to dissuade players from lingering in tutorial instances to farm the creatures in them.
• Obsidian Shards are now account bound.
• Box of Berserker’s Draconian Armor and Box of Rampager’s Draconian Armor now reward the proper items.
• Fixed various crash bugs.
• Added the rank 30-39 wolf finishing move.
• Fixed recipes for the Mystic Artifact, Mystic Barricade, and Mystic Trident.
• Fixed visible map completion percentage errors and the achievement not completing.
• Applied 10-second cooldown to Bowl of Saffron-scented Poultry Soup buff. This was done to keep elementalists from spamming condition removal with Signet of Restoration.

Black Lion Trading Company
• Added functionality and improvements to the Black Lion Chests, including a chance to receive new items like a permanent version of the Black Lion Trader Express or a Mystic Forge Conduit.
• Black Lion Salvage Kits now properly display the correct percentages for rare materials.

Story
• Adjusted difficulty for the following story steps: “A Fragile Peace,” “Breaking the Bone Ship,” “Killing Fields,” “Political Homicide,” “Sabotage,” “Set to Blow,” “Stand By Your Krewe,” “The Ringmaster,” “The Stone Sheath,” “Track the Seraph,” “Unscheduled Delay,” “Unwelcome Visitors,” and “Welcome Home.”
• Fixed bugs in the following story steps: “A Fragile Peace,” “Against the Corruption,” “Bad Blood,” “Forging the Pact,” “Stand By Your Krewe,” and “Tower Down.”
• Fixed exploits in “The Sound of Psi-Lance.”
• End of Story Loot Bags:
o These have been improved to only give green or better gear of level 78 or higher.
o The number of bags received has been reduced from 5 to 3.
o More improvements will be made in coming weeks. Players who complete the story before the final update will be equally compensated once the new rewards are in.

Dungeons
General
• Updated vendors in the Ascalonian Catacombs and Caudecus’s Manor to sell level 80 versions of their unique skins rather than level 60 and 70. Players who purchased the level 60 and 70 versions will soon be given the opportunity to upgrade those to level 80 without having to use transmutation stones.
Citadel of Flame
• Fixed an exploit in Magg’s chain that was allowing players to skip the entire dungeon and still be rewarded.
• In Magg’s chain, if Magg happens to die in the lava field, he’ll teleport himself to the start of the area just outside it.
• In Magg’s chain, Magg must be much closer to things to draw their initial aggro. This only affects the escort to the magmacyte rock.
Caudecus’s Manor
• Fixed an exploit that was allowing players to skip content.
Honor of the Waves
• Fixed a bug in the Butcher’s chain that prevented a boss from spawning.
Arah
• Fixed a blocking issue.
Ascalonian Catacombs
• Fixed blocking bugs in Detha’s chain.

Dungeon Rewards
We’ve made some significant updates to dungeon rewards. I wanted to try and clarify them here. All of these changes have been the result of an original exploit which was letting players receive upwards of 20 levels by completing a single dungeon run. We initially closed this exploit, which caused some new problems. The result is this new system which should increase dungeon rewards for players who play though them normally but help curb inflation of rewards for those who are using exploitative methods to farm them.

1) Dungeon tokens are now rewarded at the end of an explorable chain. This was done to stop players from repeatedly entering a chain and farming the first boss that dropped tokens rather than playing the entire chain. At some point in the near future, we will make up for this by making dungeon tokens a rare drop so that even players who are not completing a chain can make partial progress toward the rewards.
2) Dungeons reward 20 tokens for completion and now reward an additional 40 tokens for the first time they are completed each day. This means that if players can complete all 3 chains of a dungeon in a day, they’ll receive a total of 180 tokens, which is enough to purchase some of the smaller rewards.
3) Dungeon tokens should be account bound. This will allow players to have a single character farm tokens for their other characters.

Professions
General
• Implemented a fix to make Heartseeker, Lightning Leap, Flame Leap, and Monarch’s Leap hit more reliably.

Elementalist
• Fixed bugs with Flamestrike and Ice Shards so they can’t be fired behind the player.
• Quick Glyphs: This Air Magic trait has been updated to apply 20% recharge reduction to the elite skill Glyph of Elementals.

Engineer
• Grenade Barrage: This Grenade Kit skill should now be usable underwater.
• Short Fuse: This trait is no longer overwritten by the Grenadier trait. Also, this trait now works with underwater grenades.
• Speedy Kits: Added a 5-second recharge to the trigger for this trait. This was to prevent players from exploiting it to gain vigor buffs of extreme duration.
• Invigorating Speed: Added a 5-second recharge to the trigger for this trait. This was to prevent players from exploiting it to gain vigor buffs of extreme duration.

Guardian
• Merciful Intervention: This skill has been updated to work with the Meditation Mastery trait. The tooltip for this skill has also been updated to display the healing amount when affected by traits.
• Elusive Power: This trait has been updated to not grant might when aegis was blocked.

Mesmer
• Fixed text on “readied” mantra buffs.
• Veil: This glamour skill has been updated to show the appropriate active duration when not affected by traits.

Necromancer
• Taste of Death: This skill’s healing fact has been updated.
• Spectral Wall: This skill has been updated to apply the correct amount of vulnerability (10).
• Vampiric: Fixed a bug with this trait so that it now functions with projectiles.
• Close to Death: This trait has been updated to provide its listed 20% boost instead of the previous (unlisted) 10% boost.
• Banshee’s Wail: This Curses trait has been updated to apply extra swiftness.
• Spectral Walk: This skill has been updated to be more active and to work properly with its recharge trait. Also, Sever Spectral Bond has been changed to Spectral Recall.
• Minion Master: This Death Magic trait has been updated to properly affect the elite skill Summon Flesh Golem.
• Putrid Mark: This skill has been fixed to make it properly unblockable with the Greater Marks trait.
• Mark of Evasion: This trait can now trigger the Soul Marks trait.
• Reaper’s Protection: This trait has been updated to properly work with a variety of crowd-control effects.
Thief
• Bountiful Theft: This strait has been fixed so that it doesn’t apply 15 seconds of vigor twice.

Races
Norn
• Call Wurm: Autocasting has been removed from this skill to prevent an exploit. Additionally, the skill may now be cast on the move.


Player versus Player
• Legacy of the Foefire: Fixed an exploit that was allowing players to teleport past one of the gates.

World versus World
• Experimental Rifle: This item is no longer usable in World versus World.
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Re: Guild Wars 2 Status Updates

Mesajde Picu » 27 Sep 2012, 14:27

Black Lion Trading Company
• Added functionality and improvements to the Black Lion Chests, including a chance to receive new items like a permanent version of the Black Lion Trader Express or a Mystic Forge Conduit. :D Nice

Dungeons reward 20 tokens for completion and now reward an additional 40 tokens for the first time they are completed each day. This means that if players can complete all 3 chains of a dungeon in a day, they’ll receive a total of 180 tokens, which is enough to purchase some of the smaller rewards. Acu chiar ca se renteaza sa faci un explorable / zi.
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